Last Updated: January 2025

Privacy Policy – How zd22 Handles Your Personal Data in Pakistan

At zd22, your personal information is treated as something we hold in trust on your behalf — not as a commodity. This Privacy Policy explains in plain language exactly what data we collect when you use zd22, how it is used, who it might be shared with and how it is protected. Please read it carefully alongside our Terms and Conditions.

256-bit SSL
Encryption
No Data Sales
Ever
Your Rights
Access & Delete
24/7 Support
Data Queries
What This Policy Covers – Quick Summary
What personal data zd22 collects during registration and gameplay
How your data is used and the legal basis for processing it
Who, if anyone, your information is shared with and why
How long zd22 retains your data and the deletion process
Cookie and tracking technology usage on the zd22 platform
Your data rights and how to exercise them with zd22
zd22

01Introduction

This Privacy Policy applies to all users of the zd22 platform, accessible at zd22.link. It covers the website, mobile browser experience and all associated services including sports betting, casino games, live dealer tables, the referral programme and customer support channels. When this policy refers to "zd22", "we", "us" or "our", it means the zd22 platform and its operating team.

Privacy matters to everyone who uses an online platform, and it matters particularly when real money is involved. Pakistani players who deposit PKR, share their CNIC details for verification, or use their Easypaisa and JazzCash wallets on zd22 deserve to know precisely what happens with that information. This policy provides that transparency without burying the important parts in complex legal language.

By registering on zd22 or continuing to use the platform after any update to this policy, you confirm that you have read and understood its contents. If you are ever unclear about anything in this document, contact the zd22 support team at support@zd22.link and we will explain it.

Key principle: zd22 collects only the data that is genuinely necessary to operate the platform safely, process payments in PKR and comply with applicable legal obligations. We do not collect data for the sake of it and we never sell your personal information to third parties under any circumstances.

02Data We Collect

zd22 collects personal data in three main ways: information you provide directly during registration and account use, information generated automatically through your interaction with the platform, and information received from third-party service providers such as payment processors.

Information You Provide Directly

  • Registration data: Full name, mobile number, date of birth, email address (where provided) and any username you choose.
  • Identity verification documents: When requested, a copy of your CNIC (Computerised National Identity Card) or other government-issued identification to confirm your identity and age.
  • Payment verification: Transaction screenshots or reference numbers from Easypaisa, JazzCash, NayaPay, SadaPay or bank IBFT transfers to verify that payment methods are registered in your name.
  • Customer support communications: Records of messages, emails and live chat conversations with the zd22 support team.
  • Responsible gaming preferences: Any deposit limits, session time limits or self-exclusion requests you submit through your account settings.

Information Collected Automatically

  • Device and browser information: Device type, operating system, browser type and version, screen resolution and device identifier.
  • IP address: Used for approximate location determination (city-level), fraud prevention and security monitoring.
  • Session data: Pages visited on zd22, time spent on each page, features used, games played, bets placed and session duration.
  • Connection data: Internet service provider information and mobile network operator where applicable.
  • Cookie data: See Section 07 for full details of cookie usage on zd22.

Information from Third Parties

  • Payment processor confirmations: Transaction status, reference numbers and payment method metadata received from Easypaisa, JazzCash and other payment partners when processing your deposits and withdrawals.
  • Fraud detection services: Risk signals from third-party fraud prevention tools that help zd22 identify potentially fraudulent account activity.
  • Referral data: The referring player's account identifier when you register through a Refer a Friend link, to correctly attribute the referral reward.
Data CategoryExamplesCollection Method
Identity dataName, CNIC, date of birthProvided by you
Contact dataMobile number, emailProvided by you
Financial dataPKR transactions, wallet referencesYou + payment processors
Technical dataIP address, device type, browserAutomatic (platform)
Usage dataGames played, bets placed, session lengthAutomatic (platform)
Support dataChat transcripts, complaint recordsProvided by you
Preference dataDeposit limits, self-exclusion settingsProvided by you
zd22

03How We Use Your Data

Every piece of data that zd22 collects is used for a specific, legitimate purpose. The following table outlines the primary uses and the category of data involved in each.

  • Account creation and management: Your registration data is used to create and maintain your zd22 account, authenticate your logins and manage your account settings.
  • Identity verification: CNIC and payment verification data is used to confirm that you are who you say you are, that you meet the minimum age requirement of 18 years, and that payment methods belong to you — not someone else.
  • Payment processing: Your financial data is used to process PKR deposits and withdrawals to and from your zd22 account via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or card.
  • Platform operation and improvement: Usage data and session data help zd22 understand how the platform is being used, identify technical issues, improve game performance and optimise the mobile experience for Pakistani users.
  • Customer support: Support communication data is used to respond to your queries, resolve complaints and maintain records of disputes and their resolution.
  • Security and fraud prevention: Technical data, IP addresses and device identifiers are used to detect and prevent fraudulent activity, account takeovers, multi-accounting and other prohibited behaviours.
  • Responsible gaming monitoring: Usage and preference data is used to monitor for signs of problem gambling behaviour and to enforce any limits or exclusions you have requested.
  • Marketing and promotions: If you have opted in to marketing communications, your contact data is used to send you information about relevant promotions, bonuses and new features on zd22. You may withdraw this consent at any time by contacting support or updating your account preferences.
  • Legal and regulatory compliance: Certain data is retained to comply with financial record-keeping requirements, anti-money laundering obligations and any lawful requests from authorities.

zd22 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Suspected fraud cases, for example, are reviewed by the operations team before any account action is taken.

04Legal Basis for Processing

zd22 processes your personal data on the following legal grounds, depending on the type of data and the purpose for which it is used:

  • Contractual necessity: Processing that is required to provide you with the zd22 service — account creation, payment processing and game delivery — is carried out because it is necessary to fulfil the contract between you and zd22 as set out in the Terms and Conditions.
  • Legitimate interests: Processing for fraud prevention, security monitoring, platform analytics and general platform improvement is carried out on the basis of zd22's legitimate business interests, balanced against your rights and interests.
  • Legal obligation: Certain data retention and verification activities are carried out because zd22 has legal or regulatory obligations that require them — particularly in relation to financial record-keeping and anti-money laundering compliance.
  • Consent: Marketing communications are sent only where you have given explicit consent. Consent can be withdrawn at any time without affecting the services zd22 provides to you.

05Data Sharing & Third Parties

zd22 does not sell your personal data to any third party. Full stop. The question Pakistani players most commonly ask about privacy is whether their data ends up being sold to advertisers or other companies, and the answer at zd22 is an unconditional no.

However, zd22 does share specific data with carefully selected third-party service providers where it is necessary to operate the platform. These providers are bound by strict confidentiality obligations and are permitted to use your data only for the specific purpose for which it was shared.

Categories of Third Parties Who May Receive Your Data

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, and card processing networks receive transaction data necessary to process your deposits and withdrawals in PKR.
  • Identity verification services: Third-party providers used to verify CNIC documents and confirm identity when required. These providers do not retain your documents beyond the verification process.
  • Fraud prevention and security services: Providers that help zd22 detect suspicious account activity, multi-accounting and fraudulent payment behaviour. These services receive technical and behavioural data only.
  • Cloud infrastructure providers: zd22 uses secure cloud infrastructure to host the platform and store data. These providers are contractually bound to maintain the confidentiality and security of all stored data.
  • Customer support platforms: The systems used to manage live chat and email support communications may be provided by third-party software vendors operating under strict data processing agreements.

Disclosure to Authorities

zd22 may disclose your personal data to law enforcement, regulatory authorities or other official bodies where required to do so by applicable law, or where we have a good-faith belief that disclosure is necessary to protect the rights, property or safety of zd22, its players, or the public. We will not make such disclosures beyond what is strictly required.

No international data transfers for commercial purposes: Your personal data is not transferred to marketing companies, advertising networks or data brokers — in Pakistan or abroad. Data shared with infrastructure and service providers is subject to contractual protections equivalent to those described in this policy.

06Payments & Financial Data

Financial data — your PKR transaction history, payment method references and deposit and withdrawal records — receives an additional layer of care at zd22 because of its sensitivity. Here is specifically how it is handled.

Payment Method Security

zd22 does not store complete card numbers, Easypaisa PINs, JazzCash passwords or other sensitive payment credentials on its servers. Payment transactions are processed through encrypted channels directly with the payment processor. zd22 retains only the reference numbers and confirmation data necessary to reconcile your account balance and resolve any payment disputes.

Transaction History

Your complete deposit and withdrawal history on zd22 is visible to you in your account dashboard at any time. This history is retained for a minimum of five years to comply with applicable financial record-keeping obligations. Your transaction history is available on request if you are unable to access your account.

Fraud and Money Laundering Prevention

zd22 monitors transaction patterns on all accounts as part of its anti-money laundering and fraud prevention obligations. This monitoring is automated but any flagged activity is reviewed by the operations team before account action is taken. Where suspicious financial activity is identified and cannot be adequately explained, zd22 may be required to file a report with relevant authorities as mandated by applicable financial crime regulations.

07Cookies & Tracking Technologies

zd22 uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device by your browser when you visit zd22. They allow the platform to remember your preferences, keep you logged in during a session and help us understand how the platform is being used.

Types of Cookies Used on zd22

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your playing session and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
  • Preference cookies: Remember your settings — for example, your preferred language, display settings or last-used game lobby filter. These improve your experience on return visits.
  • Analytics cookies: Used internally by zd22 to understand which pages are visited most frequently, how players navigate the platform, where errors occur and how the mobile experience can be improved for Pakistani users. This data is aggregated and not linked to your personal identity.
  • Fraud prevention cookies: Help zd22 detect anomalous behaviour patterns associated with fraudulent activity, including device fingerprinting for multi-account detection.

Managing Cookies

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block or delete cookies from specific websites. Please note that disabling essential cookies will prevent you from logging in to your zd22 account. Analytics and preference cookies can be disabled without affecting your ability to play. Refer to your browser's help documentation for specific instructions on cookie management.

zd22 does not use third-party advertising cookies. No advertising network receives cookie data from your zd22 sessions. Analytics data collected by zd22 is used solely for internal platform improvement and is never passed to ad networks or marketing platforms.

zd22

08Data Retention

zd22 retains your personal data for as long as is necessary to fulfil the purposes described in this policy, comply with applicable legal obligations and resolve any disputes that may arise. The specific retention periods for different categories of data are outlined below.

  • Account registration data (name, mobile number, date of birth): Retained for the duration of your account and for a period of five years following account closure, to comply with financial and regulatory record-keeping requirements.
  • Financial transaction records (deposits, withdrawals, PKR balances): Retained for a minimum of five years as required by applicable financial regulations.
  • Identity verification documents (CNIC copies): Retained for the duration of your account plus five years post-closure. Stored in encrypted form with access restricted to the compliance team.
  • Customer support records (chat transcripts, complaint correspondence): Retained for three years to facilitate dispute resolution and quality review.
  • Session and usage data (browsing behaviour, game history): Retained in identifiable form for 24 months, after which it is anonymised and may be retained indefinitely as aggregate analytics data.
  • Marketing consent records: Retained for as long as you remain opted in, plus a further two years following withdrawal of consent to demonstrate compliance.

Following the expiry of the relevant retention period, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request account closure, data subject to legal retention obligations will be retained for the required period before deletion. Data not subject to such obligations will be deleted within 30 days of your closure request.

09Data Security

Protecting your personal data against unauthorised access, accidental loss and misuse is a core operational responsibility at zd22. The following technical and organisational security measures are in place.

Technical Security Measures

  • 256-bit SSL/TLS encryption: All data transmitted between your browser and the zd22 platform is encrypted in transit using industry-standard TLS protocols. This protects your data as it travels across the network — even on mobile connections.
  • Encrypted data storage: Sensitive stored data, including identity documents and financial records, is encrypted at rest using industry-standard encryption. Database access is restricted by role and requires multi-factor authentication.
  • Intrusion detection systems: Automated monitoring systems scan for unusual access patterns, potential data breaches and security anomalies around the clock.
  • Regular security audits: zd22's platform infrastructure undergoes periodic security reviews and vulnerability assessments.
  • Access controls: Personal data is accessible only to zd22 team members and third-party service providers who have a documented, legitimate need to access it. Access is logged and reviewed regularly.

What to Do If You Suspect a Security Issue

If you believe your zd22 account has been accessed by an unauthorised person, or if you notice any suspicious activity on your account, contact zd22 support immediately at support@zd22.link or via live chat. We will investigate promptly and take appropriate action, including temporarily restricting account access if necessary to prevent further harm.

Remember: zd22 will never ask for your password in any communication — by email, live chat, phone or any other channel. If you receive a message asking for your zd22 password, do not respond and report it to support immediately.

10Your Data Rights

You have meaningful rights regarding your personal data held by zd22. These rights are not just legal formalities — they are practical tools you can use to control your information. Here is what each right means in practice at zd22.

Right of Access

Request a copy of all personal data zd22 holds about you. We will provide this within 30 days in a readable format.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

Right to Restriction

Request that we restrict processing of your data — for example, while a dispute about its accuracy is being resolved.

Right to Portability

Request your data in a structured, machine-readable format that you can transfer to another service provider where technically feasible.

Right to Object

Object to processing carried out on the basis of legitimate interests, including analytics. We will assess the objection and respond within 30 days.

To exercise any of these rights, contact zd22 at support@zd22.link with the subject line "Data Rights Request" and a description of your request. We will acknowledge receipt within 5 business days and respond in full within 30 days. Identity verification may be required before we process certain requests.

11Children's Privacy

zd22 is strictly for adults aged 18 and over. The platform does not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation of age and is followed by age verification checks. If zd22 identifies that an account was created by someone under 18, the account will be closed immediately, all activity on it voided, and any data collected will be deleted except to the extent required to demonstrate compliance with our age verification obligations.

If you believe a minor has created a zd22 account, please contact us immediately at support@zd22.link so we can investigate and take appropriate action.

12Responsible Gaming & Data

The responsible gaming tools on zd22 — deposit limits, session reminders, self-exclusion — generate preference data that is treated with particular care. This data is used exclusively to enforce the restrictions you request and to monitor for signs of problem gambling behaviour that might indicate a player needs support.

Self-exclusion data is retained securely for the full duration of the exclusion period. During a self-exclusion, zd22 will not contact you with marketing communications and will refuse any attempt to create a new account from the same identity. This is a protective measure, not a punitive one.

If you have opted into marketing communications but are experiencing difficulty with your gambling, you can request immediate removal from all promotional communications at any time by contacting support — no questions asked. Details of responsible gaming tools and professional support resources are available on the Responsible Gaming page.

13Changes to This Privacy Policy

zd22 may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, applicable regulations or technological developments. When we make material changes — those that meaningfully affect how your personal data is collected, used or shared — we will provide advance notice to registered players via email or a prominent notice on the platform before the changes take effect.

Minor changes, such as clarifications of existing language or updates to contact details, may be made without advance notice. The "Last Updated" date at the top of this page will always reflect the date the most recent version was published.

Continuing to use zd22 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not accept a change to this policy, please contact us to discuss your options, which may include closing your account with your remaining real money balance returned.

14Contact & Data Requests

For any question, concern or formal request relating to your personal data held by zd22, please use the contact details below. Our team handles data-related queries with the same priority as payment and account support issues.

Email for Data Requests
support@zd22.link
Live Chat Support
Available 24/7 on the zd22 platform
Response Time
Acknowledgement within 5 business days, full response within 30 days
Email Subject Line
Use "Data Rights Request" for privacy-related queries

This Privacy Policy was last reviewed and updated in January 2025. It supersedes all previous versions of the zd22 Privacy Policy. For the complete picture of your rights and obligations when using zd22, please also review the Terms and Conditions and Responsible Gaming pages.

Privacy Protection on zd22 – What It Means for You

Concrete commitments that distinguish how zd22 handles your data compared to platforms that treat privacy as an afterthought.

End-to-End Encryption on Every Transaction

Every PKR deposit and withdrawal you make on zd22 travels through a 256-bit SSL encrypted connection. Nobody between your device and the payment processor can read your transaction data. The same encryption applies to all personal data submitted during registration and verification.

Absolutely No Data Selling — Ever

Pakistani players' personal information is not sold, rented or traded to any marketing company, data broker or third party for commercial purposes. Not now, not in future versions of this policy. This commitment is not negotiable and is written into the operational agreements zd22 holds with all third-party service providers.

Full Control Over Your Own Data

You can request access to all data zd22 holds about you, ask for corrections, request deletion where legally permissible, and opt out of marketing communications at any time. No hoops to jump through — simply email support@zd22.link with "Data Rights Request" in the subject line.

No Advertising Cookies or Tracking Networks

zd22 does not place advertising cookies or share your browsing behaviour with ad networks. The only analytics data collected is used internally to improve the platform experience. Your activity on zd22 is not being monitored by any external marketing technology.

Encrypted Storage for Sensitive Documents

CNIC copies and other identity documents submitted to zd22 for verification are stored in encrypted form with access restricted to the compliance team. They are never accessible to customer-facing staff or shared with any third party beyond the specific verification service used at the time.

Clear Data Retention Timelines

zd22 publishes specific retention periods for every category of data it holds — from five years for financial records down to 24 months for session data. We don't keep data indefinitely "just in case". When the retention period expires, your data is securely deleted or anonymised.

Security Infrastructure Protecting zd22 Players

The technical measures behind every interaction on the platform.

256-bit SSL
Data in transit
Encrypted Storage
Data at rest
MFA Access
Internal systems
24/7 Monitoring
Intrusion detection
Security Audits
Periodic reviews
Role-Based Access
Need-to-know only

Play on zd22 With Confidence – Your Data Is Safe Here

You've read the policy. You know how your data is protected. Register free today, make your first PKR deposit and claim your 100% welcome bonus up to Rs 10,000 on a platform that takes your privacy as seriously as your gameplay.

Related Policies & Resources at zd22

This Privacy Policy is one part of a broader set of policies that govern your use of zd22. The three documents below together give you a complete picture of your rights, obligations and protections on the platform.

Terms and Conditions — your agreement with zd22, covering accounts, bonuses, payments and gameplay rules.  ·  Responsible Gaming — tools and professional support resources for safe gambling.  ·  About Us — who we are and why zd22 was built specifically for Pakistan.